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Hi! I'm the WaRCoM IT Support Assistant. Tell me what's going wrong — or what you need to know — about your Windows PC, Windows Server, or Microsoft 365 apps, and I'll help. I can run automatic scripts that both fix issues and pull back useful info, covering things like joining a PC to your domain, creating or managing user accounts in Active Directory, checking system or server health, and other admin tasks. For common fixes I can run them for you straight away via Auto Fix; for anything else I'll write the exact PowerShell script — to fix the problem or just report back the info you need — and you can copy it to run yourself.
Enter a Windows or Microsoft 365 error code above to get a full diagnosis
Select a Microsoft 365 app to see common fixes:
📧
Outlook
👥
Teams
📄
Word
📊
Excel
☁️
OneDrive
🏢
SharePoint
📊
PowerPoint
🔑
Activation
Checking for local agent...
Target PC:
Add another PC on this network that's also running the Auto Fix Agent. You'll need its pairing token — shown in that PC's agent console window when it starts (and above, once you've selected "This PC" here). Commands you send to it are logged locally on that PC.
Opens that PC's secure address in a new tab. Your browser will warn the certificate isn't from a known authority — that's expected for a self-hosted PC; click "Advanced" → "Proceed" (wording varies by browser). You only need to do this once per PC per browser.
⚠ Local Agent Not Running
To use Auto Fix, the AI agent must be running on this PC.
1. Open the agent folder 2. Double-click START-AGENT.bat 3. Click Refresh above
Pick a device and component, then run one to see jobs here.
Email Support — Create a Ticket
This opens your email app with a pre-filled message to support@warcom.co.za. Your chat history is included automatically. If you attached a screenshot, remember to drag it into the email before sending — email links can't attach files for you.
Your name
Your email (optional)
Subject
Details
📎 A screenshot is attached in chat — don't forget to attach it to the email manually before sending.
Export This Chat
Save the conversation so far as a document you can keep, print, or share — including everything the AI assistant has told you.
Screenshots you attached are noted by filename only — images themselves aren't included in the export.
Install Other Software
Browse to an .exe or .msi installer file. It will be copied to a temporary folder on the Desktop (%USERPROFILE%\Desktop\WaRCoM_Installs) and then launched silently via the local agent.